The Help Hangout
Topping Up at mbi123
Topping up takes just a few taps. Follow along and you're sorted.
18+18+ onlyPlay responsibly
Little by Little
Making a Top-Up
- 1
Hop In
Log in to your mbi123 account.
- 2
Head to the Deposit Page
Tap Deposit in the menu or wallet.
- 3
Pick a Payment Route
Choose any of accepted payment methods (e.g. local e-wallets, online banking).
- 4
Pop In the Amount
You'll need at least minimum deposit amount.
- 5
Seal the Deal
Complete the payment and your balance updates the moment it arrives.
Paying Made Easy
Top-Up Methods, Limits & Timings
| Payment Route | Floor | Ceiling | Time Needed |
|---|---|---|---|
| deposit methods table — method, min, max, processing time | |||
Handy to Know
Smooth Top-Up Pointers
- Stick to Your Own AccountMoney has to come from an account under your own name.
- Keep That ReceiptHandy if anything needs a second look.
- Pick a Top-Up CapKeep spending in check from the first day.
- Peek at Bonus TermsIf an offer applies, pick it before you confirm.
🔒
Give Us a ShoutTop-Up Not Showing?
Give it a few minutes, then refresh. Still missing after typical deposit processing time? Reach support via customer support channels (e.g. live chat, email) with your receipt.
Quick Questions
Top-Up Questions
Do top-ups come with fees?+
deposit fee policy
Can I top up using someone else's account?+
No. To keep you safe, money must come from a payment account in your own name.
My top-up failed but the money's gone from my account. What next?+
Hang on to the receipt and reach support via customer support channels (e.g. live chat, email). We'll look into it and help get it sorted.